Tors Top Bed and Breakfast Response to COVID-19
Dear Valued Guest,
In this time of uncertainty with the progression of the COVID-19 outbreak, Tors Top Bed and Breakfast are here to assure you that your safety and comfort is paramount. Our thoughts are with those who are affected by this virus and those who are caring for them.
Please find below an update on what we are doing to ensure maximum flexibility for your bookings and your wellbeing when you stay with us.
Flexibility on your travel plans.
Tors Top Bed and Breakfast will allow guests who have made bookings for stays before 31st December 2020, to modify their reservations free of charge or receive a full refund for cancellations, where applicable. This is valid for bookings made directly with ourselves, from our website or by phone/email. Please call/email us direct to modify or cancel your bookings.
For bookings made through a travel intermediary (e.g travel agents, OTA’s), please contact your booking provider for assistance. If you are having problems please contact us to see whether we are able to assist.
For new reservations, we recognise the need for flexibility in your travel plans as well. With still the uncertainty that lies ahead we are allowing you to cancel up to 24 hours prior to your arrival. This is valid for bookings made directly with us and through our website.
We Clean. We Care. We Welcome.
We have stepped up precautionary measures throughout our Bed and Breakfast as to the safety of our guests is paramount to us. We take the utmost care to ensure every stay with us is safe, clean, comfortable and relaxing.
We clean to keep our guests safe and comfortable.
Our two Guest rooms which have their own private access are cleaned and sanitised to a high standard.
Frequent sanitisation of high-contact points, such as buttons/switches, door handles, countertops, doorbell, bathrooms and breakfast room.
Hand sanitiser on entrance to breakfast room and sittings staggered.
Sanitising hand wash in guest rooms.
Regular proper hand hygiene and awareness of COVID-19.
Please can we ask our guests to check their temperature before making the journey, we will also check this on arrival. Do not travel is you have any symptoms. This is vital to help combat the spread of viruses and the health of our guests and ourselves.
We care for our guests by introducing additional measures to safeguard their wellbeing. We have studied the guidelines provided by the World Health Organisation and local health authorities. We are always reviewing the current situation to make sure we are up to date on advice and appropriate measures.
We welcome our guests into our Bed and Breakfast with the same warmth and hospitality we have always done. While COVID-19 is providing an uncertain period in our lives right now we are here to provide some certainty in your stay with us.
Tors Top Bed and Breakfast looks forward to welcoming you.